Privacy Policy

Privacy Policy

Introduction

Welcome to https://repair-photo-documentation.collision-talk.com (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with global privacy regulations. This Privacy Policy provides a detailed overview of our practices regarding the collection, use, and protection of personal information.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external websites, applications, or services accessed through links on our site, as they follow their own privacy guidelines.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as authorized users.
  2. Visiting our website(s) linked to this Privacy Policy.
  3. Subscribing or opting-in to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details required to set up and manage user accounts, such as usernames, passwords, email addresses, and contact preferences.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Data related to income, bank account numbers, and financial records (if voluntarily provided).
  • Purchase Information: Items bought, purchase dates, quantities, and order summaries.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from mobile devices used to access our services.
  • Location Data: Geographic coordinates and location-based services usage data (with user consent).
  • Feedback and Reviews: User-submitted comments, ratings, and reviews.
  • Social Media Information: Publicly available details when users interact with our social media profiles.
  • Product Information: Data provided while exploring or purchasing products on our platform.

We gather this information through various means: user input forms, account creation processes, online interactions, browser automation tools, and third-party data providers, all in adherence to data protection regulations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure basic functionalities of our website and apps, such as session management and security.
  • Preference: Remembering user preferences and settings to enhance user experience.
  • Analytics: Providing insights into how users interact with our platform, allowing us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their cookie preferences.

Data Retention and Deletion

The duration we retain personal data depends on the purpose for its collection and in compliance with legal requirements. We follow strict data retention policies:

  • Data collected for account maintenance is stored until the user’s account is active or deactivates it.
  • Transactional data may be kept for longer periods to facilitate customer support and dispute resolution.
  • Personal data related to marketing communications remains until a user unsubscribes.

Once the data’s purpose is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: All sensitive data is transmitted and stored using encryption protocols to ensure secure communication.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our internal policies restrict access to personal data to authorized personnel only.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with such information, we will take steps to delete it and refrain from targeting our services to minors.

Your Rights (Data Subject Rights)

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or other legitimate interests.
  • Non-Discrimination: Be free from biased treatment due to exercising your data rights.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy. We will respond within a reasonable timeframe as per applicable regulations.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Us

For any inquiries, unsubscribe requests, data-related questions, or complaints, please contact us:

We value your trust in our privacy practices and are committed to maintaining transparency throughout your interaction with our services.